Refunds & Exchanges

Boutique Refunds and Exchanges Policy

Welcome to Willow Dock! We are committed to providing you with high-quality products and excellent customer service. Please take a moment to review our refunds and exchanges policy to ensure a smooth shopping experience.

All Sales Are Final

Due to the unique nature of our boutique items, all sales are final. This means that we do not offer refunds or exchanges once a purchase has been made. We encourage our customers to carefully review their selections, sizes, and product details before completing their purchase. If you have any questions about an item, our friendly customer service team is here to assist you.

Quality Assurance

We stand by the quality of our products and take great care in ensuring that every item meets our high standards. In the rare event that you receive a defective or damaged item, please contact us within 48 hours of receiving your order. We will work with you to resolve the issue promptly, which may include a replacement or store credit at our discretion.

Thank you for your understanding and continued support. We appreciate your business and are here to help with any questions or concerns you may have. Enjoy your shopping experience at our boutique!