Shipping Information
Willow Dock Designs is a boutique with limited stock.
All of our in-stock boutique items have a shipping window of 2-3 weeks AFTER the order is placed and processed.
Pre-Order Items will give you the ETA depending on the items ordered.
No matter what items are purchased through our boutique, you will receive updated shipping information on your order as it moves through our system.
At this time, we do not offer rush shipping or rush orders. We ship first class USPS. Once your package leaves Willow Dock Designs, we are no longer responsible for your items. It is the customer's responsibility to contact USPS with any issues regarding your package. This includes delays in delivery, damaged items, etc. We all wish we could speed up the post office.
If for some reason your order is "returned to sender", meaning returned back to
Willow Dock Designs, for any reason, we will invoice you for a new shipping label that has to be created to re-ship your package. Please double check your shipping address BEFORE you check out.
As always, if you have any questions, please reach out to us via Facebook or our contact page.